To obtain a job of an auto insurance claims-adjuster, where I would be entrusted with responsibilities which would challenge my skills to the maximum limit.
Three years experience as an auto-body technician writing repair estimates and working with insurance adjusters.
70% of my estimates not challenged by insurance companies.
20% of my estimates, employer reduced repair costs.
10% of my estimates, customer agreed to pay added costs.
Wrote estimates and repaired over 100 collisions.
Wrote estimates and repaired 18 theft-recovery vehicles.
Wrote estimates and repaired 9 auto electrical fires.
Negotiated repair settlement with auto manufacturer for suspension defects in a 1988 Yahoo.
Assisted hundreds of customers with insurance problems.
1984 - 1991: Auto-Body Technician, Als Yahoo Motors, Mytown WA
1987 - 1988: Auto-Body Apprentice, Als Yahoo Motors, Mytown WA
1990: Yahoo Motors Service Accreditations, Yahoo Campus, Yourtown WA
1987: Diploma, Mytown Technical School, Mytown WA
SKILLS AND ABILITIES:
Researching and writing comprehensive insurance estimates.
Negotiation, communication, customer relations, follow up.
Painting, welding, body-fender-frame straightening, electrical, mechanical.
References and sample estimates available on request.
To secure the position of an insurance claims specialist in an insurance company, where I would strive hard for the progress of company, protecting it from false claims.
State Home Insurance, Dayton, OH
Auto Insurance Claims Specialist, 1995 - Present
Dealt directly with policy holders following accidents and/or vehicle thefts. Represented State Home in dealings with third parties if necessary, and appointed legal representatives for court cases. Handled dealings with garages and repair shops.
All First Insurance Company, Pittsburgh, PA
Insurance Claims Assistant, 1990 - 1995
Handled all paperwork from preliminary conversations with policy holders and third parties. Investigated competitive policy pricing strategies for automobile and life insurance.
Ohio University, Athens, OH
B.S., Economics, 1990
Available upon request